ABOUT IT MADE SIMPLE
Dependable IT Support for Birmingham Business Clients and Home Users
Local Tech Support, Done Right
We are IT Made Simple, and we’re on a mission to provide “done right, first time” IT support to individuals and businesses across Birmingham.
Our strong community focus helps us provide IT support with real integrity. We won’t rip you off or tie you into lengthy contracts you don’t need; we don’t believe in temporary, sticking plaster solutions; and we approach all clients with understanding - whether you’re an individual with a broken laptop or a 20-person business needing ongoing on-call technical support.
Business IT Support Birmingham
Gone are the days when an IT failure in the workplace was a passing annoyance. Nowadays, no IT means that you literally can’t communicate with your team, access crucial files, or make good on the promises you’ve made to clients.
IT Made Simple provides a dependable service, whether you’re in IT crisis mode or it’s just business as usual.
We provide responsive, priority-based SLAs, with many issues resolved within 30 minutes of initial pickup. Our technical expertise is backed by over 2 decades’ experience supporting businesses around Birmingham and surrounding areas.
In addition to ad hoc break-fix support, we offer three comprehensive IT support packages, each developed to suit specific business needs. These include:
- Remote IT Support within Office Hours
- Antivirus & IT Security Solutions
- Microsoft 365 Productivity Suite
- Managed Windows & Software Updates
- Managed Backups & Data Loss Prevention
- Cyber Awareness Training & Support
- Emergency and Out of Hours Support Also Available
So if your business needs IT support, call us at 0121 822 86 86, email enquiries@it-madesimple.uk, or check out our packages linked below.
Personal IT Support & Computer Repair Birmingham
Technology plays such an important role in most of our lives nowadays. Regardless of how much you use your PC and what you do with it; there will eventually come a time when you need input from an IT expert. After all, there can be a lot at stake, like precious photographs and access to essential online services.
IT Made Simple extends particular care and understanding to our home and personal customers. Our personally recommended technicians can provide remote or in-home support to any residence in Birmingham and surrounding areas, for a reasonable, transparent fee.
Our techies explain things in plain English, never jargon, and we operate a strict “no silly questions” policy.
We cover all kinds of personal IT support, including:
- Resolving Tech Emergencies
- Email Setup and Access
- Antivirus and Cyber-Awareness
- Recovery of Lost Data
- Diagnosing Irritating IT Hiccups
- Guidance Around Device Purchasing and Disposal
- And much more!
Need IT help? Just call 0121 822 86 86 or email us at enquiries@it-madesimple.uk.
WHAT OUR CLIENTS SAY
Everything about IT Made Simple is ***** from prompt initial response, professional, skilled work. Chris is pleasant, helpful and gives confidence explaining what IT Made Simple can do to solve a problem and costs involved. Highly Recommend.
Edward Beech
Chris has been extremely helpful in sorting out our system to deal with the change from Windows 10 to Windows 11. He has been very prompt in response, has explained our needs and his proposals in a customer- friendly way, has sought out best value for us, and been very efficient with installation.
Martin White
A Message from Our Founder & Lead Tech, Chris Hodgkiss
When everyone’s IT is secure and well looked after, we all thrive. That’s true for businesses, personal IT users, and society as a whole.
At IT Made Simple, our specialists provide an exemplary, highly personalised service to all clients: whether they’re a 30-person law firm in the Jewellery Quarter looking to securely digitise their operations, a sole trader in Harborne who needs an ongoing IT support arrangement for when their computer inevitably says “no”, or a widow in Smethwick whose laptop has suddenly become a very expensive paperweight.
We focus on being friendly, reliable, and jargon-free. In short, if we can explain IT concepts to your Nan, we can explain them to your CFO!
We’ve got tons of rave reviews from users of all stripes, too! So, whether you’re a business in need of reliable, strategic IT support and procurement; or you’re an individual who needs their PC bringing back from the brink; give us a call!
Chris Hodgkiss, Managing Director
IT PROBLEMS? GET IN TOUCH
Regardless of whether you’re an individual or a business, tech downtime is devastating. If you need a helping hand, contact us: